Call center for roadside assistance
Our 24/7 Call center has developed from being a support function to our roadside assistance business, to a leading one of a kind professional service.
Services and performance
More than 1,600,000 calls are handled annually from a wide and diversified range of customers with various service requirements.
Viking offers assistance to all types of vehicles, from motorcycles to heavy trucks, and has international partners that make it possible to help in the rest of Europe. Viking is the preferred partner of most car manufacturers, several insurance companies, and a number of foreign partners. In addition to roadside assistance, we provide further vehicle related services, 24-hour emergency and customer support call center services, as well as medical assistance to foreign tourists. The Viking Group offers a wide range of services to a broad customer base within the insurance, automotive and finance sectors.
“Every day, Viking makes the world go around by assisting thousands of car owners, helping them get safely back on the road or organizing mobility solutions for them”